March 23, 2021

Mobile chatbot Cici assists field employees and remote workers

Mobile chatbot Cici assists field employees and remote workers
This blog posts highlights the newly launched CITYWORKS mobile chatbot app for engaging with and alerting field workers and remote employees based on their geolocation.  
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CITYDATA, the leader in geospatial AI for smarter cities and real-world businesses has launched its newest product, a mobile chatbot app for managers and supervisors to engage with their remote workforce.  

CITYWORKS is a mobile chatbot app to engage and notify remote employees, sales teams, project crews, and field assets in the real world. CITYWORKS is powered by Eva, the 24-hour geo-planner who connects employees with supervisors and facilitates continuous interaction based on exact geolocation.

CITYWORKS enables managers, supervisors, and business owners to accurately understand how their employees interact with places and geofences as they enter customer sites, exit trade areas, venture into restricted zones, or stay within the office. The app requests explicit consent and opt-in from employees to measure the presence, activity, and movement of employees in a privacy-compliant manner.

CITYWORKS mobile chatbot app. Powered by

The main features of CITYWORKS include:
* Unlimited accounts for employees and supervisors
* Create and assign unlimited geofences in the cloud
* Detect real-world context, place, business, or geofence
* Detect activities like walking, running, driving, stationary
* Automatically trigger in-app events based on user activity
* Display alerts or push notifications when based on user activity
* Map-based dashboard for geofences and heat maps
* Customer CRM sync for employee information
* Optional real-time view of devices and users
* Compliance with global privacy regulations

CITYTRACE process flow and data pipeline, powered by

CITYWORKS can push contextual content based on predefined rules and business triggers. Here are some use cases. The city supervisor can notify the public-works project crew about an urgent reprioritized task based on their current geolocation. A business owner can send messages to the store employees when the enter, stay within, or exit a specific store location. An infrastructure management firm can send alerts to their field workers when they are in the proximity of an active project that needs inspection. A sales leader can notify field sales reps about their daily itinerary and send specific notifications as they approach customer sites.

CITYWORKS geofence dwell report, daily data output, powered by

While CITYWORKS automatically infers geofenced events in the foreground and the background, the app is also designed to account for situations where auto-detection of geofence entry or exit events may not be possible. End users can manually check into or check out of geofences with a simple tap of a button within the app to record field activities and share them with their supervisor.

CITYWORKS analytics dashboard in Google Data Studio, powered by

CITYWORKS is easy to deploy and free to try. The data insights collected by CITYWORKS are available to managers, supervisors, and business owners in the form of data APIs and daily data tables that can be easily viewed with off-the-shelf tools like Tableau, Excel, Google Data Studio, Microsoft Power BI or Amazon Quicksight. CITYWORKS also pairs perfectly with the online dashboard for app analytics and data insights.

If you are a city manager, planner, supervisor, project coordinator, sales leader, or business owner and would like to deploy CITYWORKS for your remote employees, please reach out to us at to get started with a free trial.

About provides pattern-of-life mobility data + Ai for smart cities. CITYDATA knows the answers to the questions “how many people are in your city today” and “what are their movement patterns?”.

CITYDATA offers five main data-as-a-service products:

  1. CITYDASH: on-demand daily mobility insights for global cities across 60 countries
  2. CITYCHAT: mobile chatbot platform for citizen engagement and data sharing
  3. CITYFLOW: fleet tracking solution for cities, transportation and enterprise businesses
  4. CITYWORKS: mobile workforce management solution for cities and businesses
  5. CITYSDK: an embeddable component for cities to use in their mobile apps

Founded in 2020 in San Francisco, California, CITYDATA provides fresh, accurate, daily insights that are essential for smart city programs, economic development, urban planning, mobility and transportation, tourism, disaster impact analysis, sustainability and resilience.

You can reach the company via email at if you’d like to discuss your data needs and use cases. You can also follow the company on Linkedin, Twitter, Facebook, YouTube, and the blog to stay updated on the newest innovations in mobility data + Ai.